Together – Proactive – Impactful

About us

We are Taxplain, a trading name for New Tangent Limited. Registered in England & Wales, our company number is 08471994.

How do we collect information?

We obtain data from you when you:

  • Submit information to us through the forms on this website

  • Subscribe to our newsletter

  • Email us

  • Telephone us
  • Engage us to deliver services

We may also obtain data from public sources such as Companies House.

What data do we collect?

When using our contact form:

  • Your name
  • Your business name
  • Your email address
  • Your telephone number

  • Any information you willingly enter into the written section

When using our introduction form:

  • Your name
  • Your business name
  • Your postal address
  • Your email address
  • Your telephone number
  • The sources of your earnings
  • The industries you operate in
  • Whether you currently have an accountant
  • The services you are interested in

When subscribing to our newsletter:

  • Your email address

A wider range of personal information is collected in the course of engaging and delivering our services. The type of data collected depends entirely on the service being delivered. Examples include:

  • Your date of birth, age, gender and marital status

  • Photo identification documents such as copies of passports

  • Your nationality and citizenship details

  • Details of your spouse or civil partner
  • Your tax registration details
  • Your National Insurance details

  • Your career history

  • Information about your clients, suppliers, employees and subcontractors
  • Your banking, credit card and financing details
  • Your insurance details

How we use your information

Your personal data may be accessed, processed and used to:

  • Communicate with you

  • Send you our newsletter (if you have subscribed)

  • Verify your identity
  • Establish your service requirements
  • Perform the services you have contracted us to deliver
  • Process financial transactions
  • Process regulatory returns
  • Prevent and detect fraud, money laundering and crime
  • Comply with legal requirements
  • Notify you about changes to the services you have contracted from us

  • Tell you about our new service offerings and/or promotions

  • Invoice you

Will your data be used for marketing purposes?

We may use your personal information to offer you our own services, collect feedback and/or complete surveys. However, your information is not sold or shared with third parties for marketing purposes.

Is your data shared with third parties?

We may share your information with regulators, third-party service providers and other associated organisations for the purpose of delivering our contracted services to you.

We only permit such third parties to process your personal data for specified purposes and in accordance with our instructions. Your information cannot be used by third parties for any other purpose, such as marketing.

Data Security and Processing

Every reasonable step is taken to safeguard your personal data, including the use of secure servers and industry-standard encryption to protect the information you share through our website.

However, you acknowledge that the internet is not completely secure, and that we cannot guarantee the security or integrity of any personal data transmitted to or by you over the internet.

We process your data in the UK. Our local-network servers are based in the UK. Our web hosting provider and cloud service providers process data in the UK and/or Europe.

How long we keep your personal data

We retain your personal data for as long as needed to deliver our agreed services.

Where required by law or regulation, we may instead hold your information for up to seven years.

Your rights and how to access your data

We will periodically check that the information we hold about you is up to date. However, you access it and instruct amendments at any time by contacting us.

Additionally, you have several legal rights under data protection laws that can be exercised when relevant conditions are met:

  • Access — you can request a copy of your personal information that we hold

  • Correction — you can instruct us to change or append your personal data

  • Restrict — you can request that we limit, stop or even refrain from processing your personal data

  • Erase — you can request that we delete your personal data

  • Transfer — you can request that we transfer your personal information to another party

Cookies

You can control or disable cookies through your web browser settings. However, doing so may affect how certain features of the site function.

We use cookies for the following purposes:

  • Research and development
  • Personalised user targeting
  • Tracking visitor activity on our website

  • Embedding third-party functionality

Embedded content from other websites functions just as if you were visiting those external sites directly.

These third-party websites may collect your data, use their own cookies, incorporate additional tracking technologies, and monitor how you interact with the embedded content.

How to contact us

To discuss our privacy policy, please get in touch:

  • Email — hello@taxplain.co.uk

  • Telephone — 0203 576 6000

  • Write — 33 Budgen Drive, Redhill, Surrey, RH1 2QB

Policy changes

Changes to our privacy policy will be published here.

Together – Proactive – Impactful

Why Choose Us?

Fixed fees

Affordable fixed fees agreed upfront with no hidden charges or surprises. We also offer flexible payment options to make things even easier.

No jargon

Just polite and clear communication in plain English, all the time. No misunderstandings. No confusion.

Expertise

We’re experienced, qualified chartered accountants. You can trust our advice to keep your tax bill down, ensure full compliance, and help drive better business performance.

Proactive

We’re a helpful bunch, providing everyday support and are always ready to quickly respond to your queries. We keep in touch, keep you informed and keep you nagged about upcoming deadlines!

Partnering

Getting to know your business inside out and building a collaborative relationship are key to getting the most from our service. We’ll meet you regularly throughout the year (not just at the start and end) and keep in touch in between.

Personalised service

All our services are shaped around your specific needs, preferences and budget. This ensures you receive the best value, the best advice and the best outcomes.

Call us today on 0203 576 6000 or send an email

Together – Proactive – Impactful

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